Developers of educational multimedia programs have expectations about the way in which they will be used. These expectations can be broadly categorised as either functional (primarily related to the interface) or educational (related to learning designs, processes and outcomes). However, student users will not always engage with educational…

Guidelines for taking oral histories are presented in this guide. The guide was developed for a project to teach Nicaraguan literacy teachers how to record personal narratives for the purpose of preserving cultural history and heritage. An introductory chapter discusses the distinction and relationship between "testimony," which…