The purpose of this study is to understand how institutional language managers make and legitimize decisions about language choice on state websites. The focus lies on state institutions in two technologically advanced European nation-states: Estonia and Norway. The analysis is empirically based on interviews with employees at the institutions who…

In 2008, the European Council agreed on a Resolution on better integrating lifelong guidance into lifelong learning strategies. The Resolution promoted lifelong guidance as a policy to support people during the multiple transitions provoked by a more volatile labour market. However, when looking into the guidance policy of Denmark, the Resolution…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

Staff nurses' perceptions of the formation of hospital policy and their role in policy formation are examined, with the assumption that knowledge about and involvement in the policy-making process are indicative of staff nurse authority and influence. (Author/MLW)

The lives of working-class women were explored through interviews with 63 middle-aged women, most of whom were employed in working-class jobs and living working-class lives in Baltimore, Maryland. The following were among the areas covered in the interviews: the women's lives on and off the job; their job satisfaction; the reasons they work and…

A project was conducted to improve the state of Washington's community and technical college system by developing and using an improved occupational forecasting system to assess and respond to education and training needs. First, long-term occupational forecast data from Washington's Employment Security Department were matched with technical and…