This conceptual paper advances the notion of "English as corporate language" in the multilingual reality of multinational companies (MNC) with novel insights from the English as lingua franca (ELF) paradigm of sociolinguistics. Inspired by Goffman, Erving. 1959. "The presentation of self in everyday life." New York: Doubleday.…

As employers scan the current workforce and anticipate future workforce needs, they frequently find that employees are not well-equipped with core content knowledge and 21st century workplace competencies, the combination of which the William and Flora Hewlett Foundation defines as "deeper learning." The cumulative effect of these…

The purpose of this study was to explore the performance appraisal experience of 14 mid-level women in student affairs administration at four-year colleges and universities in Northern Illinois using a qualitative research approach involving personal interviews. Previous research on career development and advancement of mid-level women in student…

This bibliography is meant to provide coverage of all aspects of management related to personnel evaluation, including affirmative action, management by objectives, communication, interpersonal relationships, interviewing, and organizational environment. Most items were published between 1967 and 1977 and are listed in two sections: (1)…

This guide is designed to help the supervisor conduct effective counseling interviews with his employees. It consists of the following sections: (1) a general description of the counseling interview; (2) a discussion of the individual and the job; (3) suggestions on conducting the interview (considering what to do before, during and after the…

This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…

This appendix to the final report of a study on effectiveness in work roles contains nine methodological appendixes that provide the technical details of the measures used in the five-year study. (CE 016 655 is the final report.) Appendixes A and B are reproductions of the interview schedules for phases 1 and 2 and appendixes C and D reproduce the…

The key features of effective career discussions at work were explored in a large-scale investigation that included semi-structured interviews with employers from 5 organizations in England, 118 employees who had participated in discussions about their own careers, and 30 employees identified by their employers as excellent givers of career…