This paper examines the place of public libraries in supporting distance learners in Makerere University, exploring the factors which affect utilisation of their services. The study adopted a survey design with 300 B.Ed. students, collecting data through focus group discussions, structured questionnaires and individual interviews.

Why is it important to prove that school libraries add value to the school program? The National Center for Education Statistics reports that 20 percent of U.S. public schools lack a full or part-time certified librarian (NCES 2013). In California the ratio of certified school librarians to students is 1:7,374 (California Department of Education…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

The project, intended to design and field test models of specialized library services for older adults, was conducted in two parts. Phase 1 consisted of collecting and evaluating data for use in designing models in Louisville, Lexington, Somerset, and Hazard, Kentucky. Data was collected by search of the literature, personal interviews, a…

Summarizes the literature explaining focus group interview techniques and provides ideas on how they can be used for needs assessment and program evaluation in libraries and information centers. Discussion includes focus group session objectives, the level of moderator involvement, various methodologies, data analysis, and reporting in qualitative…

The purpose of this study was to determine the scope of library service rendered to persons over 65 by public libraries and libraries at state and federal institutions. Library services were defined to exclude routine services such as book lists but include programs and services (1) which are offered specifically for the aging population or (2) in…

A role analysis study of the Margaret I. King Library reference department focused on organization of role activities, their evaluation by reference staff, and patron satisfaction. Observation, interview, and questionnaire techniques were employed to (1) obtain staff job history and academic training; (2) inventory activities from which a list of…

The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…

Introduction: changes in educational policy and practice demand that we examine school library programmes from a new perspective. As a model that takes a developmental view of minds in context, Cultural Historical Activity Theory is particularly well suited to the study of school libraries and the learning that occurs therein. This paper focuses…