This article reports the outcomes of a phenomenographical study of case managers' conceptions of case management work and its influence on the process and performance of the work of counselling the unemployed. A heterogeneous sample of 11 Estonian case managers was selected for in-depth interviews. Analysis of the interviews revealed three…

This paper explores the constraints to innovative, creative and reflexive careers counselling in an uncertain neo-liberal world. We draw on previously reported research into practitioners' use of a narrative model for career counselling interviews in England and a Europe-wide auto/biographical narrative study of non-traditional learners in…

Many children taken into care tend to be in need of psychiatric treatment as well as child protection services, and thus the professional expertise of both systems must be coordinated in their care. However, it is widely known across Europe that collaboration between child protection services and mental health services is not working well and the…

Counsellor education in Britain is steadily turning into a multicultural environment. The limited relevant literature focuses on the challenges that "culturally different" and international trainees may encounter. The aim of this paper is to elucidate a rarely exposed aspect of international counselling trainees' training experience,…

Relevance of the problem stated in the article, conditioned by the fact that the successful adaptation of orphans in a foster family requires specialized knowledge and skills, as well as the need of professional support. Therefore, this article aims at substantiation of the effectiveness of the developed pilot program psycho-pedagogical support of…

Palliative care is a complex area of healthcare best delivered by an interdisciplinary team approach. Breaking bad news is an inherent part of caring for people with life-limiting conditions. This study aims to explore an interdisciplinary breaking bad news role-play in a palliative care module. Participants were undergraduate medical and nursing…

In the absence of mandatory planning and support to assist all young people who leave care in Ireland, after-care provision is a "neglected" area of service provision and has been criticised for being inconsistent and ad hoc. The benefits of keyworker support for young people making the transition out of care is more clearly articulated…

We report in this article on the second phase of an in-depth project examining practitioners' use of a narrative model for 1-1 career guidance interviews in England, derived from the work of Mark Savickas. Using biographical narrative interviews, we explored the impact and constraints experienced by eight practitioner participants when engaging…

The paper draws on a study aiming to work with practitioners' perspectives to support involvement through family services. Data were collected from a cluster sample of practitioners conducting father groups in south-west England. The paper focuses upon working with their perspectives. Two issues in their perspectives were associated with…

There is consensus within child welfare services that the provision of timely and effective support to families in the community is of critical importance in terms of protecting children. "Family support" is a term used to refer to a broad range of activities aimed at supporting the functioning of families. It is generally accepted that…

This study investigates the types of assessment models used by registered psychologists employed by Ministry of Education: Special Education (MOE:SE) who work in the area of severe and challenging behaviour. The aim of the study was to identify and explore frameworks for practice which are currently used at MOE:SE; the theories which underpin…

This paper presents and discusses the key findings from a study that considered significant issues that affect refugees and asylum-seekers, and explored beneficial counselling approaches relevant to this group. In-depth narrative interviews were conducted with three counsellors and three specialist children's support advisors. Data were analysed…

Professional identity is an ongoing topic of discussion in the youth work literature. This paper looks at one of the key elements of the definition of youth work: the relationships that youth workers establish with young people. It presents research findings which suggest that youth workers have multidimensional relationships with young people…

While the need for holistic health and social service responses is increasingly being articulated in Australia, the discussion is not always matched by improvements in service delivery. This project looked at one service setting where youth workers were encouraged to take a holistic approach to their clients' often-complex needs. Interviews with…

Background: Active support (AS) has been shown to increase the amount of time that residents in shared residential settings are involved in purposeful activities. The organisational processes required to implement AS have been less well researched. Method: Staff in community houses answered questions about the occurrence of organisational…