Context: Patient-centered care (PCC) has been widely studied in health care. Often, PCC is considered a mindset; however, there are specific behaviors to address in PCC, such as medical interviewing, exploring a patient's health literacy, and providing patient education. Much of the data specific to PCC relate to patient satisfaction rather than…

The purpose of this study was to explore how eight female administrators at a suburban community college located in the Mid-Atlantic region of the United States made sense of their experiences in informal mentoring relationships and the significance and value they placed on these experiences. Through interviewing these participants and gaining a…

Many studies have analyzed the occupational socialization of public school educators, including principals and school teachers; however, very few studies have documented or synthesized the experience of novice school librarians. This study contributes to the understanding of novice school librarians' professional identities by analyzing their…

Paraeducators deliver the bulk of special education services, and it is expected that the number of paraeducators employed in the United States will continue to increase. As paraeducators become a more common component of special education, it becomes more important to fully understand their experiences. The purpose of the study was to better…

While more women than ever now participate in the paid workforce, it still can be hard to find women in top leadership positions. To understand why so few women are in top leadership positions, particularly in the Asia-Pacific region, the Center for Creative Leadership (CCL) set out to understand what factors help women achieve leadership…

During a period of high expectations and accountability for public schools, some minority administrators have chosen to work in predominantly White schools. The purpose of this qualitative study was to examine the professional and personal experiences of minority administrators located in predominantly White suburban school districts in one…

Burnout is a topic that brings about much debate. Although the literature on burnout has examined its significance to educators and mental health professionals, little school counselor research has focused on the field of school counseling and the individual experiences of school counselors. School counselors are unique participants within the…

Historically, lesbian and gay teachers working in schools have experienced silencing, invisibility, and discrimination. This paper reports on research that examined the experiences of self-identified lesbian and gay teachers working in a variety of school types and school systems across Australia. Specifically, it explores these teachers'…

The McDonaldization of higher education refers to the transformation of universities from knowledge generators to rational service organizations or "McUniversities". This is reflected in the growing dependence on a casualized academic workforce. The article explores the extent to which the McDonaldization thesis applies to universities…

Given the number of jobs created in the technical sector (Casserly, 2012), it is essential to identify how adults with cognitive disabilities can be best supported in professional environments and evolving sectors. Some career paths and jobs can be more understanding of learning disabilities than others (Nicholas, 2011). This is dependent not only…

Individuals who have Asperger's Syndrome/High-Functioning Autism, as a group, are chronically underemployed and underutilized. Many in this group have abilities that are well suited for various roles within the practice of software development. Multiple studies have shown that certain organizational and management changes in the software…

In this feminist, constructivist case study we explored how 28 classified, administrative, and faculty women's experiences working at one university for 25-40 years have changed. Participants ranged from 45- to 70-years-old at the time of their interview, with more than half older than 60, and 84% identified as White. Women with extended history…

Interest in human experiences, especially positive experiences, has been increasing ever since positive psychology gained a foothold in public attention. In this research, higher education administrators from Finland and the USA ("N"?=?13) were asked to describe positive or successful situations or chains of events in which their…

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications…

In an era of accountability and high standards for public schools, some African American principals decided to work in predominantly white schools. Their experiences were challenging because they were racial newcomers in schools with students different from their own race. In this case study, 12 African-American principals and assistant principals…