Multiple data collection or research methods exist for evaluating library spaces. Faced with numerous choices and limited time for gathering data, it becomes challenging for information professionals to determine the best way to proceed with evaluating their libraries' physical spaces. There is a gap in the literature on best practices for…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

This paper discusses a formal study conducted in 2001 at Brigham Young University to determine the value of the library to the university community. Methods used to collect data for the study included an e-mail survey, usage statistics, naturalistic observations, and interviews. Two years after the study, the authors wondered if the conclusions of…

The Academic Libraries Survey (ALS) was established in 1966 to collect concise information on library resources, services, and expenditures for the entire population of academic libraries in the United States. The ALS is conducted every 2 years as a cooperative venture of the U.S. Department of Education and the Department of Commerce, Bureau of…

The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…