Presents a fundamental model for designing an evaluation process for the effectiveness of training. Topics include training as a process rather than a program; monitoring effectiveness prior to, during, and after the training event, including feedback; and evaluating cost effectiveness. (LRW)

Describes steps involved in preparing hierarchical charts for use in performance and instructional technologies. Thirteen examples are shown that deal with systematic instructional development, and guidelines for choosing the appropriate format are discussed, including content, audience, and resources. Evaluation procedures involving paired…

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

This study gathered information about the personal teaching theories, learning styles, and teaching methods and techniques of instructors in a business setting. Results of the study and principles derived from research on faculty development are reflected in a proposed intervention model which is designed to improve instructor skills. (MBR)