Descriptor
| Evaluation Criteria | 1 |
| Interviews | 1 |
| Library Services | 1 |
| Library Surveys | 1 |
| Performance Factors | 1 |
| Public Libraries | 1 |
| Questionnaires | 1 |
| Reference Services | 1 |
| Research Methodology | 1 |
| State Surveys | 1 |
| User Satisfaction… | 1 |
| More ▼ | |
Source
| Library Journal | 1 |
Author
| Gers, Ralph | 1 |
| Seward, Lillie J. | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
Audience
Location
| Maryland | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Gers, Ralph; Seward, Lillie J. – Library Journal, 1985
Examines correctness of answers received to reference questions in Maryland public libraries and investigates three categories of variables that might affect that correctness: resources (number of volumes, subscriptions, staff, setting); demand (contact, busyness); and behaviors (negotiation of inquiry, interest in question, comfort with question,…
Descriptors: Evaluation Criteria, Interviews, Library Services, Library Surveys
