Docents--volunteer adult educators in art museums--adapt their tour content and process to best suit their audiences. This interpretive qualitative study explores the strategies docents used in four art museums in the Northeastern United States to tailor their educational activities and attempt to make them more relevant and interactive. Findings…

This article presents an empirical example of what a process of mobilisation and disciplination could mean in practice. The example is taken from a "validation" initiative (recognition of prior learning) among a small group of unemployed people in Sweden. An ethnographic approach means that data were collected, mainly through…

In a specialist further education college, it was recognised that students aged 16/17 transferring to vocational study after their compulsory schooling were refusing to take up their entitlement to additional learning support. This created a shortfall in the college's predicted units of funding; also, course managers reported that several of these…