Guidelines for conducting surveys by mobile phone calls in low- and middle-income countries suggest keeping interviews short (<20 minutes). The evidence supporting this recommendation is scant, even though limiting interview duration might reduce the amount of data generated by such surveys. We recruited nearly 2,500 mobile phone users in…

This article presents the results of a general population study that used three different modes of data collection administered sequentially. The study began with a letter that contained the link to an online survey. Those who did not respond were interviewed by phone or face-to-face. The article focuses on the cost of the study related to…

Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and…

Paired interviews are used to evaluate whether a questionnaire functions properly for both the target respondent and an alternate respondent (proxy). We developed a new application of this tool to evaluate whether a Patient Experience of Care Survey (PECS) for long-term care hospitals (LTCHs) and inpatient rehabilitation facilities (IRFs)…

Self-assessment measures are commonly used in questionnaire surveys. However, one of the problems with self-reports is that they may be prone to differences in scale usage among respondents. The anchoring vignette method addresses this issue. It relies on two assumptions: response consistency and vignette equivalence. Here we aim to develop a…

To reduce nonresponse bias in surveys, it has been suggested that researchers allocate additional fieldwork efforts to cases with low estimated response propensity. If these efforts are successful, nonresponse bias may be reduced by changing the variance of response propensities and hence the covariance between response propensities and variables…

To collect reliable statistical data on domestic violence in Curaçao, we conducted a large-scale quantitative study (n = 816). To meet with the special needs of the population and topic, we designed a tailored mixed-mode survey to assess the prevalence of domestic violence in Curaçao and its health consequences. Great care was taken to reduce…

Calendar instruments incorporate aided recall techniques such as temporal landmarks and visual time lines that aim to reduce response error in retrospective surveys. Those calendar instruments have been used extensively in off-line research (e.g., computer-aided telephone interviews, computer assisted personal interviewing, and paper and pen…

Previous research shows that interviewers to some extent fail to expend the effort that is needed to collect high-quality survey data. We extend the idea of interviewer satisficing to a related task, in which the interviewers themselves answer survey questions. We hypothesize that interviewers who self-administer the questionnaire in a careless…

We describe an experiment to provide a time-limited incentive among a random sample of 594 hard-to-reach respondents, 200 of whom were offered the incentive to complete all survey components of a study during a three-week winter holiday period. Sample members were primary caregivers of children included in the 2014 Child Development Supplement to…

This article describes the results of an experiment designed to examine the impact of the use and amount of delayed unconditional incentives in a mixed mode (push to web) supplement on response rates, response mode, data quality, and sample bias. The supplement was administered to individuals who participate in the U.S. Panel Study of Income…

Standardized interviewing (SI) and conversational interviewing are two approaches to collect survey data that differ in how interviewers address respondent confusion. This article examines interviewer-respondent interactions that occur during these two techniques, focusing on requests for and provisions of clarification. The data derive from an…

Growing rates of nonresponse to telephone surveys can contribute to nonresponse error, and interviewers contribute differentially to nonresponse. Why do some telephone interviewers have better response rates than others? This study uncovered a critical behavior of successful telephone interviewers over the course of introductions: responsive…

We examine the effects of interviewer-respondent familiarity on both response patterns and rates of item nonresponse when self-administered questions (SAQs) are used. We use SAQ data from a survey in which the researchers experimentally ensured that there would be varying degrees of familiarity between interviewers and respondents. Our results…

Realistic response rate expectations are important for successfully allocating and managing data collection efforts under limited resources. Interviewer performance is often evaluated against response rate standards, and face-to-face interviewer performance can vary due to, in part, the socioeconomic characteristics of the neighborhoods in which…