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| Evaluation and Program… | 3 |
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| Journal Articles | 3 |
| Reports - Research | 2 |
| Reports - Evaluative | 1 |
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Patient Satisfaction with Outpatient Psychiatric Services: Qualitative and Quantitative Assessments.
Peer reviewedPerreault, Michel; And Others – Evaluation and Program Planning, 1993
Quantitative and qualitative measures of patient satisfaction with psychiatric outpatient services were compared in interviews with 263 outpatients. Results indicate that expressions of dissatisfaction appear mainly in open-ended questions. Focus on the questions and acceptability of the data gathering procedure appears to influence responses…
Descriptors: Comparative Analysis, Data Collection, Interviews, Multidimensional Scaling
Peer reviewedMcClintock, Charles; Greene, Jennifer – Evaluation and Program Planning, 1985
A between method triangulation strategy was used to evaluate a process for long-range program planning. One study team conducted interviews and the other used a mail questionnaire. The resulting problems in coordination between teams are discussed. (Author/GDC)
Descriptors: Comparative Analysis, Cooperation, Data Analysis, Data Collection
Peer reviewedBrockway, Barbara Stephens – Evaluation and Program Planning, 1978
A system for evaluating clinical competency of residents was designed to test expert opinions as well as the skills of the practitioner. Four measures of clinical competency were included: data collection completeness; problem identification accuracy; interview skills; and patient and physician assessment. (Author/MH)
Descriptors: Data Collection, Evaluation Criteria, Graduate Medical Students, Higher Education
