Examines how interviewers can revise questionnaires to minimize troubles in interviewees' responses and to encourage positive, optimistic responses. Discusses psychometrically valid questions, revising scripted text to use yes-no questions, reformulating unclear questions to evoke positive responses, presenting scripted questions as yes-no…

The principal aim of this study is to explore the relations between work domains and the work-related learning of workers. The article is intended to provide insight into the learning experiences of Dutch police officers during the course of their daily work. Interviews regarding actual learning events and subsequent changes in knowledge, skills…