The purpose of this study was to identify the common stress factors among childcare providers and the coping strategies they use to relieve work stress feelings throughout the day. Qualitative data was gathered from a random sample of ten local childcare providers across different races, years of experience, and licensed childcare centers who…

Personnel administrators should insist on a well-managed exit interview process to monitor departmental turnover and to acquire feedback about the working environment. Some procedures to develop an effective process are discussed. (MLW)

The two issues of this serial include the following articles: "Seminar-Workshop on Regional Diagnostics, Program Development, and Evaluation" (Beatrice Edwards); "Training as a Factor of Stability" (Francisco Largaespada Pereira); "Workplace, Society, and Culture. Viewpoint from Social Interaction" (Nuria Torres…

Reviews information on part-time professionals from legislatures and associations, reports on informal survey of five academic library administrators, and examines part-time librarian situation at a community college (salaries, fringe benefits, adjunct decision making, different success scales). American Library Association's Part Time Employment…

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This "how-to" manual provides a method for improving job-related training for employers and entry-level workers. The manual examines literacy task analysis practices, tools, and techniques so that service providers can meet the demands of a specific situation. Nine sections are as follows: (1) the changing workplace; (2) preparing for a…

This case study at a community college serving a small city and surrounding rural area was undertaken to examine how a diverse staff experiences the work place. Interviews were conducted with a stratified random sample of one-half of the student affairs group staff; half of the respondent group were people of color, and four out of five were…

The promotion of employee assistance programs (EAP) in higher education is considered in 24 chapters, with an emphasis on enhancing resources and the academic environment for faculty and staff. Seven topical areas are addressed: history of EAP; characteristics of higher education; alcoholism and other risks in the academic life-style; EAP models…

The training being provided to low-wage workers, factors affecting the availability and effectiveness of such training, and training outcomes were examined. The major research activities were as follows: (1) identification of 192 employers that invested most heavily in training for low-wage workers; (2) telephone interviews with 40 of the 192…

Part of a series that provides practical resources to transition personnel on topics essential to the process of preparing individuals with disabilities for adulthood, this guide focuses on teaching occupational social skills. Chapter 1, "Why Teach Occupational Social Skills?," explains the importance of these skills for successful…

This book explains how work organizations can create a workplace climate that encourages real-time, on-the-job learning and development of competent workplace learners, who are wiling and able to seize the initiative for identifying their own learning experiences and evaluating the results. The following are among the topics discussed: (1) the…