The concept of organisational peace is a dynamic situation that can develop through open communication, whose main elements are justice, trust and goodwill, and affect the peace and happiness of individuals. Organisational peace consists of two dimensions such as 'internal organisational peace' and 'external organisational peace'. 'Internal…

Educational diagnosticians in the state of Texas serve multiple roles across various districts (National Clearinghouse for Professions in Special Education [NCPSE], 2011). Due to the increased accountability requirements in the area of special education, much more time is required to complete the procedural requirements set forth by state and…

Although meaningful work experience and the support of caring adults are recognized as factors that promote positive youth development, research has given minimal attention to the role of the work-based learning (WBL) supervisor. Interviews with 12 supervisors, from work sites that were identified as successful by leaders from a Catholic high…

Purpose: In order to understand the pros and cons of an open organization regarding the flow of knowledge between firms, this paper introduces the concept of "protective capacity". The purpose of the paper is to elaborate the concept of "protective capacity" especially in relation to absorptive capacity, by presenting a number of propositions.…

This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and…

Investigates gender differences and similarities in the perceived social costs and importance of seeking emotional support regarding work-related problems. Finds women perceived such support to be more important than did men. Finds no gender differences regarding perceived social costs associated with seeking support from coworkers. Finds women…

Looks at the views of some of the seminal contributors to the development of conflict theory and then describes the broad range of library conflicts, the value and danger of those conflicts, and some techniques for lowering or raising the level of conflict. (14 references) (LAE)

One aspect of organizational work groups has been ignored by both group and organizational communication researchers. The concluding period or termination of an organizational work group is disregarded while research focuses on the assignment, development, and maintenance of groups. In the organizational context, how work groups process the…

This paper presents a summary of Murray Brown's family systems theory as it applies to the workplace, lists some indicators of when a system is working well, and cites some other guidelines for gauging and improving one's own functioning in the work system. Major concepts of Bowen's theory include: (1) the family and the workplace are systems; (2)…

A study examined how organizational members describe their use and perceptions of electronic mail systems. Fifty-five subjects with access to electronic mail systems were interviewed at two organizations. Results indicated that subjects used the electronic mail system in the following ways: 84% for memos, notes, and correspondence; 53% for voice…

A study examined the social implications of a workplace strategy in which employees who previously worked together in a main office became virtual office workers. The study site was a Digital Equipment Corporation flexible work program implemented at its Newmarket, England, office, where a large traditional office was closed and its employees…

Defining small talk as "superficial talk about matters of little concern," a study examined the role of small talk in the work place. Subjects, 51 white collar workers and clerical employees at three corporations, an Eastern state university, and two small businesses completed a questionnaire concerning the following questions: (1) What…

Discusses executives' behaviors that create both defensive and supportive climates for workers, indicating ways in which transactional analysis can be used to interpret these behaviors and their effects. (RL)

Since very little investigation has been made of stories told in organizations, a pilot study was designed to examine story types, values, and recurring themes in stories of a regional planning agency employing 21 staff members. In order to collect stories, tape recorded interviews were conducted with each staff member. Open-ended questions…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 11 titles deal with the following topics: (1) transnational communication knowledge transfer and utilization, especially between the United States and Asian countries; (2) police personnel evaluation procedures as an aspect of…