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Peer reviewedCollins, Mauri P.; Murphy, Karen L. – Journal of Distance Education, 1997
This study used content analysis to identify the communication conventions and protocols that real-time, interactive electronic chat users developed in instructional settings. Most frequently used conventions included sharing information/techniques for conveying meaning and indicating interest in a topic, using keywords and names of individuals,…
Descriptors: Communication (Thought Transfer), Computer Mediated Communication, Computer Networks, Content Analysis
