A transactional analysis exercise useful in developing human relations abilities is presented for secretaries. The main purpose of the exercise is to make people aware of how they affect others and to improve their relationship with others. Decision-making and time management are other aspects of the activity. (TA)

This document is one in a set of eight staff development training manuals developed to facilitate the efforts of educators in the planning and implementation of comprehensive career guidance programs on the secondary level (7-12). This series is based on the goals and developmental objectives identified by the Georgia Comprehensive Career Guidance…