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Zaugg, Holt; Davies, Randall S. – European Journal of Engineering Education, 2013
As universities seek to provide cost-effective, cross-cultural experiences using global virtual (GV) teams, the "soft" communication skills typical of all teams, increases in importance for GV teams. Students need to be taught how to navigate through cultural issues and virtual tool issues to build strong trusting relationships with…
Descriptors: Communication Skills, Engineering Education, Interpersonal Competence, Teamwork