This manual is intended for use by persons with psychiatric disabilities who are employed in the community but need help in coping with daily stressors at work. It is designed to be taught to mental health consumers by mental health consumers. Each session includes a review of the previous session; objectives; a list of materials needed; and…

This workbook provides exercises, role-playing activities, and self-evaluation activities to help deaf adolescents become more aware of their level of assertiveness and the ways assertive behavior can assist in daily living situations. Assertiveness is different from aggressiveness and passiveness, and many people learn through their families and…

This programmed text for self-study provides information on conflict resolution in the workplace. Part of a series of such texts, the book presents examples of familiar situations involving work-related conflicts. The text then discusses two possible answers and explains why one or the other is appropriate for conflict resolution. Through such…

This module was developed by Project TEAM (Technical Education Advancement Modules), a cooperative demonstration program for high technology training for unemployed, underemployed, and existing industrial employees needing upgrading. The module is a 6-hour overview course intended to develop competencies in the following interpersonal and…

The third in a series of federally supported modules for training paraprofessional school personnel who work with students with disabilities, this module focuses on training self-advocacy skills, facilitating friendships, and developing socialization skills for individuals with disabilities. Both a facilitator's edition and a student's edition are…

Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…

This programmed text for self-study provides information on assertive communication in business. Part of a series of such texts, the book presents examples of familiar work situations involving interpersonal problems. The text then discusses each of the answers and explains why one or the other is appropriate for communicating assertively. Some of…