This study investigates Polish expatriates' stories of encounters with local personnel in a Chinese subsidiary of a Western multinational company. A narrative analysis of the stories produced important insights into Polish-Chinese communication in an intra-subsidiary context. Low proficiency in the host language was a serious obstacle to…

Identifies major communication problems that create malfunctions in business and presents classroom activities that demonstrate the problems and possible solutions. Discusses six malfunctions and related exercises to overcome them. (JOW)

This article is devoted to the linguistic, communicative and sociocultural situation in branches of multinational companies located in the Czech Republic and Hungary. There are typically several languages used in these branches. In addition to the local languages, there are the languages of the parent companies--most commonly English or German,…

Discusses the following barriers which interfere with listening efficiency: content, speaker, medium, distractions, mindset, language, listening speed, and feedback. Suggests ways to combat these obstacles to accurate comprehension. (MM)

Presents a study conducted to determine which barriers to effective communication are perceived as most serious by business communication students and to test for differences in the seriousness of the communication barriers based on various student characteristics. The sample consisted of 266 student registered in 10 sections of business…

Presents a business communication scenario for students to role-play and analyze, using a systematic process for identifying communication roadblocks occurring on the job, especially when communicating with people from diverse backgrounds and other countries. Discusses ways to improve the communication process to enable students to develop…

Determined types of behavior occurring most often in campus interviews and to which types interviewers react negatively. Lack of confidence, failure to ask key questions, nervous mannerisms, talkativeness, and failure to elaborate on answers were the most common behaviors. Poor attitude and dishonesty were among traits viewed most negatively.(SKC)

A study investigated relationships between subordinate perceptions of the communication competence of self and supervisor, and subordinate perceptions of supervisor and work satisfaction. The hypotheses were the following: (1) subordinates' satisfaction with their supervisors will vary as a function of their perceptions of their supervisors'…

Intended to assist those teaching or researching in the area of aging and communication, this bibliography contains more than 200 references to books, dissertations, pamphlets, and journal articles. The entries are arranged into the following categories: (1) attitudes toward aging, (2) coping with communicative impairments, (3) interpersonal…

This yearbook suggests that businesspersons need to enhance their communication skills and that business educators have opportunities to fulfill that need. The yearbook contains 15 chapters organized in 5 parts. Part I discusses the importance of communication skills in the business world and identifies aspects of communication that…