This article describes how centralized presentation control systems enable IT support staff to monitor equipment and assist end users more efficiently. At Temple University, 70 percent of the classrooms are equipped with an AMX touch panel, linked via a Netlink controller to an in-classroom computer, projector, DVD/VCR player, and speakers. The…

Discusses accessing the Internet via satellite with the Hughes Network Systems DirecPC satellite dish, focusing on applications for satellite dishes, pricing, how it works, siting and hardware requirements, disadvantages, security issues, and availability. Provides tips for enhancing DirecPC speed and compares DirecPC and integrated services…

Explains how to access the Internet, discussing hardware and software considerations, connectivity, and types of access available to users. Describes the uses of electronic mail; TELNET, a method for remotely logging onto another computer; and anonymous File Transfer Protocol (FTP), a method for downloading files from a remote computer. (MAB)