In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

Librarians at New York City's Bellevue Hospital Center needed to write a 3-year strategic plan that included technology data. In this article, they describe how they surveyed doctors and residents about their technology and internet use to determine what the Bellevue Medical Library needed to do in order to support those who deliver medical care.…

Technostress--the challenge of keeping up with changing technology--has been one of the few constants in professional lives for the past 30 or more years. In this paper, the author addresses what constitutes "best practices" for keeping up with rapidly changing technology.

All libraries, whether large or small, feel the need to stretch their budget dollars to provide the most service for the buck. Whether the need is to provide a new library service, market existing services, or simply find a better solution for an administrative function, creative librarians can find solutions that fit into even the tightest…

The role of the library has changed significantly during the past 2 decades. Twenty years ago, it could have been considered the norm for a small to mid-sized library to have one or two computers for patron use. Staff was fortunate to have a computer connected to a printer--a tractor-feed ink jet printer--with a basic word processing application…

A special feature in the previous issue acknowledged the magazine's 25th anniversary, and current columnists as well as former contributors were asked to think back over their work and to share favorite covers, articles, and memories. Since I have been writing for CIL for nearly 18 years, I had plenty of past columns to review. It was interesting…

Describes the work of librarians at Illinois State University in teaching faculty about the Internet through a series of librarian-initiated and faculty-initiated projects. Explains how librarians continued their role as information providers, adapting to the situations faced by the faculty, whose information needs did not always match their…