The Internet has disrupted or threatened to disrupt the traditional business models in many different areas, including publishing, record companies, retail sales, motion pictures, and advertising. One potential source of disruption for higher education is online learning, especially the recent focus on Massive Open Online Courses (MOOCs). Can…

In many ways, specialized computer labs are the black holes of IT organizations. Budgets, equipment, employees--even space itself--are sucked in. Given a choice, many IT shops would engage warp drive and escape their gravitational pull forever. While Captain Kirk might have looked to Scotty for a fix to the problem, colleges and universities are…