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Direct linkKibiloski, F. Terry. – ProQuest LLC, 2012
This quantitative study examined the relationship between student perceived leadership styles of online university instructors, and the perceived customer satisfaction and retention of online students. Specifically, the four goals of this study were to determine: (a) students' perception of their online instructor's leadership style, (b) if…
Descriptors: Electronic Learning, Online Courses, College Students, College Faculty
