In small branch libraries, patrons seeking assistance from library staff outside of the dedicated single-service desk often results in large staffing inefficiencies. This paper presents a case study in which the authors applied behavioral psychology models to a branch library's space arrangement to identify possible factors influencing patron…

The online catalog, commercial discovery layers, the open Web, and books available for browsing in libraries all aid in the process of discovery of resources. An absence of books means one fewer discovery method available. It is important, therefore, that libraries retain physical books in open stacks to offer communities a hands-on opportunity to…

Makerspaces provide an opportunity for libraries to build upon services they already offer while reaching out to students and faculty who do not frequent the library on a daily basis. By implementing a makerspace in the campus library, the space is seen as more neutral and approachable by students and staff from all academic departments. Broadly…

This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Introduction (Sue Baughman); (2) An Overview of the…

Although the quality, performance and future of public library services in the UK is a matter of debate, there is little doubt that in recent years, despite claims relating to the emergence of a cyber-society, interest in library buildings and the library as "place" has been intense, almost matching that seen during the Carnegie era of…

The American Library Association says that the arrangement of library facilities should motivate students to use the materials to learn. Believing that changing the library facility can bring about important changes in the program, this author shares how she became a "decorator" and changed the library media center in an elementary K-6 school. The…

Home decorating is a popular idea these days as seen in the rise of cable television channels like TLC and HGTV (Home & Garden Television) and TV shows like "Trading Spaces, Take This House and Sell It, Design on a Dime, Decorating Cents," and many others. Throughout history, humans have always expressed the desire to personalize and beautify…

Georgia Tech Library has undergone two learning space renovations in the past six years, with a third in 2009. This work is grounded in techniques that elicit user input. Library staff hope one day to completely renovate the entire 220,000-square-foot main library facility. Until that day arrives, library staff are making incremental improvements…

As campus renovation projects go, the Ohio State University's plan to turn its main library into "a library for the 21st century" is ambitious. The author describes the decade-long, $109 million transformation of the William Oxley Thompson Memorial Library. The overhaul calls for a complete replacement of all mechanical and electrical…

The reference desk at Indiana State University's (ISU) library offers an excellent view of student work areas on the first floor. From this vantage point, the reference librarians noticed students, especially in the evening and on weekends, huddled together in small groups, with one student at the keyboard of a laptop or desktop computer. The…

Describes the development of the Young People's Library in Las Vegas (Nevada) as a symbolic and literal bridge to the Lied Discovery Children's Museum. The roles in the design process of library administration, library personnel, and the architect are explored, and how this project addressed differences between the architect's artistic vision and…

The formulation of a design for a library reference desk is discussed, basic planning considerations, height, and measurements of the desk, lighting and chairs, placement of the desk, prebuilt components, and evaluation. A six-item bibliography is included. (EJS)

Relates experiences of University of Rochester's main library during complete renovation of the central reference department including the addition of a full-service reference station. Topics covered include planning the reference station, solutions to seven design requirements, increase in staffing and reference questions after one year, and…

Looks at what makes bookstores so successful today. Examines why exterior and interior spaces are important to libraries; how spaces support the library's mission, goals, and objectives; what libraries can learn from the retail market regarding bookstore merchandising and design; and how this information can benefit libraries. (Author/AEF)