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Martin, Vicky Gordon – 1981
A field study was conducted to examine the communication behaviors by which seven bank executives identified problems. Data on the subjects' communication behaviors were obtained through observations, the written documents pertaining to the identification of problems by the subjects, and postobservational surveys and interviews of the subjects.…
Descriptors: Administration, Administrators, Banking, Behavioral Science Research
Peer reviewedRackham, Neil; Carlisle, John – Journal of European Industrial Training, 1978
Describes the research method and the results of behavior analysis of successful negotiators during actual negotiations between union and management representatives and the behaviors that distinguish the skilled from the average negotiators. (MF)
Descriptors: Administration, Arbitration, Behavioral Science Research, Collective Bargaining
