Research on man-machine communication was examined to gain insight into techniques for improving interactive programs through the enhancement of communicative style. The human-computer interaction is compared to a conversation, and specific recommendations for improving this interaction are enumerated. The suggestions are general in nature and are…

Discusses the design and development of the user-computer interface in terms of the personal computer user's psychological needs and physical, perceptual, and conceptual contact with the system. Principles for the development of a user-system dialog that meets the requirements of transparency and visibility are suggested. Twenty-six references are…

Identifies factors that reduce the effectiveness of computers as intermediaries and discusses possible negative effects on user satisfaction and the interaction between users and librarians. A set of guidelines for the improvement of online catalogs, based on user needs and abilities, is presented. (41 references) (CLB)