This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

One of the fastest growing sub-groups of students of color at today's colleges and universities is the bi-racial/multiracial population. How one identifies themselves and is identified by others can impact biracial students' college experience and the groups to which biracial students interact. Some biracial students come to college from families…

Background: Hospital adoption of health information technology (HIT) systems is promoted as essential to decreasing medical error and their associated 44,000 annual deaths and $17 billion in healthcare costs (Institute of Medicine, 2001; Kohn, Corrigan, & Donaldson, 1999). Leading national healthcare groups, such as the Institute of Medicine,…

Numerous research studies indicate that vocational classrooms are subject to "negotiations" between students and teachers that have negative implications for instruction and learning. These negotiations can range from students offering nondisruptive behavior in exchange for a relaxation of academic standards to students offering certain…