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Phillips, Timothy L.; Quinn, James – Performance Improvement Quarterly, 1993
Describes a study that investigated the effects of flowcharts utilizing maplike symbols on performer efficiency in completing a complex procedural task. The effectiveness of instructional flowcharts is discussed; map learning is examined; and data on response times for three presentation formats (i.e., map, flowchart, and list) and four levels of…
Descriptors: Analysis of Variance, Branching, Difficulty Level, Flow Charts