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Lyons, Paul R. – Performance Improvement Quarterly, 2011
This article presents the training and performance improvement approach, performance templates (P-T), and provides empirical evidence to support the efficacy of P-T. This approach involves a partnership among managers, trainers, and employees in the creation, use, and improvement of guides to affect the performance of critical tasks in the…
Descriptors: Performance, Improvement, Training Methods, Group Activities

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