In this article, we analyse the ways school headteachers/principals (HT/Ps) at different stages of adult ego development (AED) make sense of and respond to the organisational complexity of their schools. The AED stage of 20 HT/Ps in England was assessed using the Washington University Sentence Completion Test. HT/Ps in the self-aware,…

The article presents and illustrates the learning journey (LJ)--a new management development approach to inter-organisational learning based on observation, reflection and problem-solving. The LJ involves managers from different organisations and applies key concepts of action learning and systemic organisational development. Made up of…

"Decisions Matter" is an innovative guide designed to help novice student affairs professionals develop effective decision-making skills. Written by seasoned student affairs educators and practitioners, this book contains a systematic method for solving a wide range of complex problems. In this exceptional instructional tool, the authors…

The purpose of this paper is to provide a perspective on advocacy and advocate counseling for participants in the University of Maryland Sixth Annual Community-Clinical Workshop, 1976. It attempts to define relevant terms and outline a method of self-advocacy which can, if utilized properly, lessen the impact of institutional racism. The terms,…

Identified in this study are the factors which affect the user's capacity to seek out and utilize information, and the factors which serve as obstacles to information use. Factors relating to both organizational and individual use include level of use, user skills, and user motivation; differentiation of level of use is presented in three levels:…

This study investigated secondary teachers' perceptions of school organizational climate relative to their own professional growth and development attitudes. Instrumentation consisted of the "School Climate Profile," chosen for its range of determinants of school organizational climate in the secondary school, and a Likert scaling procedure to…

Examines superintendents', principals', and teachers' coping strategies for dealing with externally imposed problems or disruptive change in four Manitoba school divisions. Identifies seven major coping strategies and analyzes them in terms of strategic choice theory versus environmental determinist theory. Contains 30 references. (SV)

The Trouble Shooting Checklist-A (TSC-A) is a predictive instrument to aid the educational change agent in defining variables within institutions or organizations which are concerned with adopting modules in deciding whether or not an institution is suited for a particular innovation. These five dimensions comprise the major scales: Organization…

The Trouble-Shooting Checklist (TSC) is an empirically-developed, descriptive instrument which is based on the responses of six educational change agents. It enables an agent to predict a given institution's success in adopting innovations by ordering its levels of concerns and innovation usage. It focuses on two types of innovation:…

The first section of this manual contains a selective review of organizational change literature which focuses on predictive institutional variables as they affect the adoption-diffusion process. The second section describes the development of the Trouble Shooting Checklist (TSC). The third section presents two Trouble Shooting Checklists (TSC-A…

This report builds a case for survey feedback as a useful method of assisting schools to respond actively, rather than passively, to uncertainty and complexity in the school environment. The main argument is that passive responses, such as defensiveness and buffering, reduce educational effectiveness. Planning, an active response, creates…

The director of the Public Library of Nashville & Davidson County (Tennessee) discusses the library's development since 1995. Highlights include Nashville's growth potential and political climate; improving the efficiency of internal operations; staff involvement in problem-solving (technology training and systemwide programming);…