Reference service is defined as the mediation by a librarian between the need structures of users and the structures of information resources. The general process by which reference librarians accomplish this is outlined as including the phases of question clarification, question translation, search strategy formulation, search execution, delivery…

Presents an overview of the 1990 census and its many components, including sources of census data, format availability such as CD-ROM and databases, and ways in which census data are used. The effect of new technology, especially CD-ROM, on users and reference librarians is considered. (Author/LRW)

This is a summary of a presentation on the Educational Resources Information Center (ERIC). The presentation provided information on how the user can gain access to the ERIC microfiche collection at libraries throughout the United States, and to reprints through the ERIC Document Reproduction Service (EDRS). Use of the Thesaurus of ERIC…

Two approaches to informing engineering students of library resources are described. The first discusses the activities involved in presenting an overview of the library resources, and the second describes how to plan for student projects involving current topics of their choice. (SA)

Seven pilot New York State Education Information Centers (EICs) were established in 1980 to provide comprehensive information referral and advisory services to adults and out-of-school youth on education, job, and career-related topics. The EICs are located in Brooklyn, Harlem, Hempstead, White Plains, Plattsburgh, Syracuse, and Jamestown. Last…