Information technology (IT) professionals face markedly different kinds of challenges in developing countries from the ones in developed countries. Based on the research literature and our fourteen years of fieldwork in Iringa, Tanzania, we have identified eight groups of technical characteristics of IT work that significantly affect the work of…

The Center for Teaching and Learning (CTL) located in the College of Education at Delta State was envisioned in the 1999-2000 school year as a catalyst for systemic change across the college and region as related to technology and its place in the education of the P-12 community. The Center's goals include: 1) implementing appropriate standards…

The proliferations of Information and Communications Technology (ICT) and an increase in the number of external students and of the digital youth have put considerable pressure upon university staff to adopt ICT in their pedagogy. However, these challenges that include ICT technical skills and pedagogy require staff to continuously engage in…

Computer literacy has evolved from writing simple BASIC programs to using desktop productivity applications. The shift from mainframe to personal computer brought about the need to rethink computer literacy courses to introduce basic skills and familiarity using desktop productivity applications. While these skills remain important, the recent…

Information technologies are often depicted as possessing the potential to correct social inequalities by democratising information access and economic opportunity. This view of technology, however, tends to overemphasise virtual spaces to the neglect of the material and social conditions of technological infrastructures. The goal of this article…

The library at the University of Alaska Fairbanks offers a unique equipment lending program through its Circulation Desk. The program features a wide array of equipment types, generous circulation policies, and unrestricted borrowing, enabling students, staff, and faculty to experiment with the latest in audio, video, and computer technologies,…

Budget pressures compel everyone in higher education to demonstrate value in IT investments, using both quantitative and qualitative information. Like many institutions, however, both Stanford and Massachusetts Institute of Technology (MIT) have found themselves forced to rely more on anecdotes than on management information to guide decisions. In…

Central IT organizations under stress often cannot offer a high level of service to groups with above-average support needs. An example of such a group would be a well-funded, research-oriented computer science department. Several factors contribute to the increased demand on IT organizations. Given the availability of relatively…

Recently, these authors had the opportunity to present "IT and Educational Technology: What's Pedagogy Got to Do With IT?" at the 2006 EDUCAUSE Midwest Regional Conference. The presentation addressed IT staff as teachers of pedagogy--not just trainers of how to use a tool--and how this change came about. The authors thought that the…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…

Secondary vocational-technical education programs in Mississippi are faced with many challenges resulting from sweeping educational reforms at the national and state levels. Schools and teachers are increasingly being held accountable for providing true learning activities to every student in the classroom. This accountability is measured through…

The pervasive popularity of the Internet in the past decade has changed the way many students live and learn, in part, because modern technology has made it possible for learners to access Real-Time Multimedia information on the Internet, or research any topic of interest to them from virtually any computer anywhere in the world. Students can also…

Simplifying and securing an IT infrastructure is not easy. It frequently requires rethinking years of hardware and software investments, and a gradual migration to modern systems. Even so, writes the author, universities can take six practical steps to success: (1) Audit software infrastructure; (2) Evaluate current applications; (3) Centralize…

Susana Juniu's thought-provoking essay defines the new digital divide in higher education--a division of knowledge, experience, and needs that influence the integration of technology into the classroom. She acknowledges educators' frequently conflicting feelings about technology as well as the lack of communication between IT departments and…

To succeed professionally, a technology manager in higher education must align institutional goals with the skill set of campus technologists and the resources available for information technology (IT) support. Getting a firm grasp on any of these parameters is not easy. Resources are often committed to multiyear projects or hidden by opaque…