Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…

Libraries often lack the in-house information technology (IT) expertise required to (1) implement mobile applications and related technologies (MAT); (2) attain maximum return on investment including patron satisfaction for using MAT; and (3) reduce reliance on expensive IT consultants. Based on secondary analysis of the experiences and advice…

Since the adoption of faceted search in a small number of academic libraries in 2006, faceted library catalogs have gained popularity in many academic and public libraries. This dissertation seeks to understand whether faceted search improves the interactions between searchers and library catalogs and to understand ways that facets are used in…

Libraries, as authoritative custodians and providers of information, are facing a number of challenges as they are trying to adjust to the new information environment. Some challenges arise from major paradigm shifts in recent decades relating to the understanding of the nature of information processes and conceptions of authority. Engagement…

How translational researchers use data is becoming an important support function for libraries to understand. Libraries' roles in this increasingly complex area of Web librarianship are often unclearly defined. The authors conducted two focus groups with physicians and researchers at an academic medical center, the UCLA David Geffen School of…

The transformation of information from a scarce to a superabundant commodity has driven three paradigms in the design of library space. These are the reader-centered, book-centered, and learning-centered paradigms. The first two competed inconclusively with one another throughout most of the twentieth century. Revolutionary changes in information…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…

Student success is influenced by their ability to access, evaluate, and use resources. Traditionally, academic librarianship has provided students with these information literacy skills. The increase in distance learning options has created the need for libraries to provide both reference services equitable to those available onsite and access to…

This article provides a brief history of the development of library subject guides (often referred to as pathfinders) from the late 1800s to the present. During this period, subject guides have changed both their focus and format. The needs of academic institutions at the turn of the 20th century were very different than they are today, and…

Reports on an Open University evaluation study of the Informedia Digital Video Library System developed at Carnegie Mellon University (CMU). Findings indicate that there is definite potential for using the system, provided that certain modifications can be made. Results also confirm findings of the Informedia team at CMU that the content of video…

The Institute of Museum and Library Services (IMLS) undertook a study of the use of technology and digitization activities in libraries and museums nationwide. This report first presents key cumulative findings of the survey that measured technology use and digitization activities by museums and libraries. It then presents a series of tables and…

Describes JSTOR, a non-profit organization that creates, maintains, and provides online access to important scholarly journals. States that the JSTOR archive contains the complete back-runs of 169 journals and is available at more than 1,100 libraries across the world. (NB)

Describes the process of space programming at Yavapai College's (Arizona) new library, focusing on the number of public access computers that would be needed. Discusses results from an assessment survey of 23 community colleges, which provided Yavapai with a benchmark ratio of full-time equivalent (FTE) students to library computers (94:1). (NB)

The Internet and new information technology have created new jobs for librarians in nontraditional settings. This article examines new (corporate libraries and information centers) and redefined (academic and public libraries) "techno-jobs" in the information field. Provides a survey of market indicators and offers job hunting hints.…

The CREATE Network (Computer Resource Educational Access in Tennessee Education) brought together library professionals from Tennessee's seven historically black colleges and universities (HBCUs) for purposes of training and implementation of library applications of computer-based information technology. Annual training seminars were held at…