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Hutchison, Cathleen Smith; Stein, Faith S. – Performance Improvement, 1998
Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…
Descriptors: Improvement Programs, Information Scientists, Information Systems, Information Technology