This paper uses U.S. data from the Survey of Adult Skills (otherwise known as PIAAC) to explore a digital inclusion pathway leading from digital access to digital literacy. The pathway consists of four observable stages in the data: Digital Access, Digital Taste, Digital Readiness, and Digital Literacy. In looking at this inclusion, particular…

Today's fast-paced world is becoming increasingly characterized by technology driven communication, which has transformed the world into a large global connected community with ever-increasing outreach of information and communication technology (ICT). Technology plays an increasingly important role in people's lives, and it is envisaged that…

Electronic government has been embraced by many organizations seeking to dramatically improve service delivery, but results to date have often fallen short of expectations. This dissertation is focused on state revenue agencies and their electronic tax filing mechanisms for state individual income taxes. It asks: What factors best explain whether…

This article describes national and international comparative quantitative and qualitative empirical results for media use and media behaviour of elderly people against the background of demographic change and development in the sphere of information technology. Besides gender, professional position and educational qualification, age and…

On today's college campuses, says the author, there is no such thing as a "typical" student or "typical" teacher. Diversity abounds among both students and faculty across generations, racial/ethnic backgrounds, and socioeconomic status. This book is intended as a guide for understanding today's diverse college student population and demonstrating…