Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…

This how-to manual is intended to ease the transition to the information technology age even for those teachers who have no previous knowledge or experience with computers. Written in a concise, numbered paragraph format, the text uses simple nontechnical language. The first chapter titled, "Getting Started with Computers," covers choosing and…