The pendulum of technology control in higher education has swung away from central IT toward the users. It has become easier for individuals and departments to find their own computing solutions via mobile apps, the cloud, BYOD, web services, and other means. As a result, IT can often find itself out of the loop in certain technology decisions.…

A decade has passed since author, game designer, and educational thought leader Marc Prensky heralded the arrival of a new generation of students whose immersion in information technology distinguished them in fundamental ways from previous generations. Because they had spent their entire lives "surrounded by and using computers, videogames,…

The for-profit sector of higher education has generated some disturbing headlines recently. Widely publicized charges of predatory recruiting practices have prompted new regulations and provided fuel for scorching criticism of the entire business model. But while the spotlight is focused on what for-profits are doing wrong, are people overlooking…

Institutions already cater to the technology needs of students. According to the 2008 Campus Computing survey, 60 percent of colleges and universities offer pervasive or near-pervasive wireless; computers are as ubiquitous as water bottles; course management systems have become one-stop shops for class content; few classrooms lack projectors; and…

This is the third installment in a four-part series that follows the exploits of Gene, a well-established CIO of a sizable IT organization at a top-100 university. Gene has been working with his team to regain the trust of the campus through Project Rescue, a 30-day turnaround plan focused on demonstrating IT's value. Project Rescue has two…

The term "open education" has been in use at least since the 1920s, when it emerged as an educational experiment in the Soviet Union. But since the spread of the internet in the late 20th century, open education has come to be inextricably associated with information technology. The William and Flora Hewlett Foundation Open Educational Resources…

In this article, the author talks about the education technology journey and a future driven by disruptive change. The author first provides a definition of disruptive change. To understand the potential for disruptive change in higher education--a disruption fueled by technology and related trends--the author begins with a look at the past and…

There is no doubt that eProcurement technology has turned cumbersome paper-based processes into highly connected online systems. The most basic parameters of eProcurement range from shopping for or sourcing goods, to creating purchase requisitions and getting them approved, to placing orders with suppliers, to receiving invoices--all…

As the national economic climate worsens, and college and university endowments, coffers, and funding sources shrink, schools are forced to get the most out of every dollar. That means that administrators are bending over backwards to see that all new investments provide maximum return on investment (ROI) over the long term. Campus eCommerce is no…

Everyone seems to have a different definition for "Web 2.0," but most people agree the phrase describes a second generation of web-based communities and hosted services that aim to facilitate creativity, collaboration, and sharing between users. Technically speaking, these new technologies include blogs, wikis, folksonomies…

Back in the 1990s, when Bill Clinton was president and the internet was still a novelty, college recruitment was remarkably low-tech. Most prospective students visited high school guidance offices, wrote away for information about schools, attended college fairs, and visited campuses they were considering. Most admissions and recruiting activities…

In the past five years, social networking has rocketed from a leisure activity to a "phenomenon that engages tens of millions of internet users," according to the Pew Internet & American Life Project, a nonprofit that follows the impact of the internet in differing social environments. In a recent national survey on teenagers and social networking…

Nowadays, college and university auxiliary services departments are turning to text messaging types of technologies to move a host of programs and offerings into the mobile environment. A July 2007 study by Youth Trends indicated that 95 percent of college freshmen come to school with a cell phone or other handheld device, and 78 percent of them…

When it comes to Administrative IT solutions and processes, best practices range across the spectrum. Enterprise resource planning (ERP), student information systems (SIS), and tech support are prominent and continuing areas of focus. But widespread change can also be accomplished via the implementation of campuswide document imaging and sharing,…

Everyone on your campus needs information, and if your institution is like most schools, you have plenty of it to share. But which types of data warehousing and business intelligence systems you choose, and how accessible, usable, and meaningful those tools make all of that information, remain the big questions for many technologists and…