Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

Discusses the effects of information technology on the environment within which the typical academic library must operate and the effects of the resulting environmental turbulence on the general social context of the university and on the relationship between the university and its libraries. (Author/CLB)