If one buys a new PC, laptop, or netbook computer today, it probably comes preloaded with Microsoft Office 2010 Starter Edition. This is a significantly limited, advertising-laden version of Microsoft's suite of productivity programs, Microsoft Office. This continues the trend of PC makers providing ever more crippled versions of Microsoft's…

It has been said that a computer lets a person make more mistakes faster than any other invention in human history, with the possible exceptions of handguns and tequila. Computers also make mistakes on their own, whether they're glitches, conflicts, bugs, crashes, or failures. Avoiding glitches is considerably less frustrating than trying to fix…

Which high-tech products give you the most grief? Surprisingly, more people singled out TiVo and replay digital recording systems than personal computers, according to a recent survey by Best Buy. Nine percent of people said they found these TV devices difficult to use. The same percentage found PDAs (personal digital assistants) difficult. Only 2…