The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

States have made dramatic progress in the past few years in implementing longitudinal data systems (LDS) to improve student achievement. These systems collect and house student educational data that make it easy for policymakers and practitioners to access and use it for reporting, policymaking and decision making. So much has happened in states…

This report provides a brief history of the design and development process that the Syracuse University Kellogg Project followed in creating the Kellogg Library and Archive Retrieval System (KLARS), an information storage and retrieval system designed to computerize archival research. This system was developed to preserve, organize, and facilitate…