In spite of the best efforts of researchers and practitioners, Information Systems (IS) developers are having problems "getting it right". IS developments are challenged by the emergence of unanticipated IS characteristics undermining managers ability to predict and manage IS change. Because IS are complex, development formulas, best…

This case study consists of a real database project for a charter school--Scholar's Academy--and provides background information on the school and its cafeteria processing system. Also included are functional requirements and some illustrative data. Students are tasked with the design and development of a database for the purpose of improving the…

The goal is to provide a robust and challenging problem statement for a capstone, advanced systems analysis and design course for CIS/MIS/CS majors. In addition to the problem narrative, a representative solution for much of the business modeling deliverables is presented using the UML paradigm. A structured analysis deliverable will be the topic…

During an emergency, information availability is critical to preserving life and minimizing damages. During the emergency response, however, information may not be available to those who need it. A community response grid (CRG) can help ameliorate this lack of availability by allowing people to document and distribute emergency information to…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Historically, managing access to information systems (ISs) required direct interaction with a limited number of users. Increasingly, managing access involves handling an increased numbers of internal and external students, faculty, and staff as well as partners such as workforce development centers, the U.S. Department of Education, and the…

Purpose: Research has found that the implementation of learning-based systems development is a complex issue since it requires the input of employees at all levels of an organization. Successful implementation is a challenge for organizations as the basic training and education offered by them and the particular experiences of the individuals on…

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system…

Purpose: Through an examination of the admission department at Miami University of Ohio and their use of information technology, a generalized framework for the use of information technology in university admissions is proposed. Design/methodology/approach: The paper was developed to start an introduction to the admission process and the role of…

Virginia Tech reorganized its computing and communications activities under a Vice President for Computing and Information Systems. Changes include integration of all voice and data communications activities. The mission, rationale, and goals for the Communications Network Services organization are discussed. (Author/MLW)

The College of Medicine at the University of Kentucky has designed and implemented a student personnel information system that facilitates storage and retrieval of data concerning admissions candidates, student records and scheduling, and alumni. The system was designed to be run in-house by the clerical staff. (Author/MLW)

Examines studies that evaluate public access systems spanning experiments, field tests, and prototypes, and discusses quality control, cost-effectiveness, and issues for future research. Results suggest that system designers and developers need to be more selective in the type of evaluations they conduct; and there is a need for comparative…

These proceedings present 3 invited papers, 65 submitted papers, and 17 presentations on work in progress that were given at the Fourth International Conference on Information Systems Development. The three invited papers are: "Information Systems Planning in Small Business" (Georgios Doukidis, Panagiotis Lybereas, Robert D. Galliers);…

A major information systems planning study undertaken by Boston University and recommendations that were made to enable the university to meet the new demands and changing priorities of educational management are discussed. (BH)

The major information systems at Virginia Polytechnic Institute and State University are described. The use of the feedback and feedforward controls in planning and projecting administrative functions is examined. (Author/BH)