The potential of automatically generated indexes for information access has been recognized for several decades, but the quantity of text and the ambiguity of natural language processing have made progress at this task more difficult than was originally foreseen. Recently, a body of work on development of interactive systems to support phrase…

Measures, tools, and techniques applicable to the performance measurement of computer communication networks are described for technicians who procure computer services from a remote access network. Cost considerations are discussed as a major component of evaluation, and measurement and evaluation methodologies are surveyed. External measurement…

This report presents an information needs assessment for an office automation plan to be undertaken for the School Building Services Branch of the Alberta Department of Education. This exercise complements the work of two senior committees within the Department: (1) the Electronic Information Processing Needs Study Steering Committee, and (2) the…

A comparison of costs for computer-based searching of Psychological Abstracts and Educational Resources Information Center (ERIC) systems by the New York State Library at Albany was produced by combining data available from search request forms and from bills from the contract subscription service, the State University of New…