Question analysis and search strategy development were broken down into nine steps for answering reference questions. These steps were examined for possible mechanization of the answering process. Such automation was not proved feasible. (LS)

Describes the successful use of online database systems by the Library Services Division, Center for the Study of Youth Development at Boys Town for answering specific, limited reference questions; and identifies system use in acquisitions, interlibrary loan verification, name/address verification, and identification of persons, groups, or…

The current status of MELVYL, the University of California's prototype online catalog, is described in a hypothetical conversation between the catalog and several users. Examples illustrate features of the two search modes available for this patron-accessed system: COMMAND for the novice, and the more sophisticated LOOKUP. (RBF)

Describes how online searchers can use a software tool based on back-of-the-book indexes to assist in dealing with search engine databases compiled by spiders that crawl across the entire Internet or through large Web sites. Discusses human versus machine knowledge, conversion of indexes to mind maps or mini-thesauri, middleware, eXtensible Markup…

This study was designed to be a state-of-the-art survey and investigation of intelligent "front end" design approaches and software for improving subject access and subject searching in today's large online bibliographic retrieval systems and online public access catalogs (OPACS). The report begins with an illustrated overview of…

Controlled experiments were conducted with an enhanced experimental intermediary system, CONIT (COnnector for Networked Information Transfer), to test how effective such a system could be in assisting end users in online searching of medical and biomedical literature. A total of 16 end users, none of whom had previously operated CONIT or any of…

Describes the components and capabilities of expert systems, discusses the use of such systems in library information applications, and outlines research being done in this area. A project aimed at the development of an expert system for referral services is described in detail, and implications for future research are discussed. (CLB)

Presents the background, database, user instructions, design criteria, hardware, and commands of the online catalog system at the University of New Brunswick (Canada) library, as well as self-instructional features of the system. Evaluation of systems use and potential applications are discussed, and sample displays are provided. (RBF)

The OSIRIS system is a prototype information retrieval system having the following components: an automated microfiche file having a capacity of 5000 punch card sized microfiche with a remote control 21 inch TV console for retrieving, magnifying (0-250X), and displaying any of the images on the microfiche; and a remote computer terminal for the…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Compares artificial intelligence and information retrieval paradigms for natural language understanding, reviews progress to date, and outlines the applicability of artificial intelligence to question answering systems. A list of principal artificial intelligence software for database front end systems is appended. (CLB)

Defines artificial intelligence and reviews current research in natural language processing, expert systems, and robotics and sensory systems. Discussion covers current commercial applications of artificial intelligence and projections of uses and limitations in library technical and public services, e.g., in cataloging and online information and…

A new conception of computer-based instructional systems is presented in this design of a system that can deliver individualized information sequences not only to learners and trainees, but to reference workers, reviewers, etc. Underlying the system is a flexible data base organized into labelled, movable information blocks according to the…

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…

Seven articles present history and overview of an academic online catalog. Highlights include linking of the library circulation system with the full bibliographic record system; planning and maintenance of an online catalog; effect of the online catalog on reference (uses, services, personnel); and a microcomputer-based user interface. References…