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Degler, Duane; Battle, Lisa – Performance Improvement, 2000
Discusses the integration of knowledge management into business applications. Topics include the difference between knowledge and information; performance-centered design (PCD); applying knowledge to support business outcomes, including context, experience, and information quality; techniques for merging PCD and knowledge management, including…
Descriptors: Business, Context Effect, Experience, Information Management

Moscoso, Purificacion; Ortiz-Repiso, Virginia – Information Technology and Libraries, 1999
Analyzes the change that Internet-based OPACs (Online Public Access Catalogs) have represented to the structure, administration, and maintenance of the catalogs, retrieval systems, and user interfaces. Examines the structure of databases and traditional principles that have governed systems development. Discusses repercussions of the application…
Descriptors: Access to Information, Change, Computer Interfaces, Computer System Design