A common command language has been proposed for use by systems designers and those developing new user interfaces. There is controversy over the appropriateness of a standard command language, and those who are working in artificial intelligence believe that natural language interfaces will make it unnecessary for users to learn such a language,…

This paper describes the characteristics of a computerized information retrieval system which could be used by attorneys engaged in such complex litigation as (1) cases which involve multi-district litigation; (2) cases involving complex issues of fact, as in regulatory agency actions; (3) cases involving a large number of documents; and (4) cases…

Highlights the importance of conceptual and theoretical work in designing information retrieval systems. Examines two epistemological positions leading to different solutions in digital library design: the information transfer perspective and the social constructionist knowledge production perspective. Suggests that noun-based approaches can be…

Describes significant attributes of expert systems, contrasts them to conventional computer systems, and provides an overview of the R1 expert system used by Digital Equipment Corporation (DEC) to put together operational systems that meet customers' requirements. Document handling, particularly pictures and images in documents, is also briefly…

This introduction presents a framework for discussing hypertext, previews individual articles, and discusses some relations of hypertext to library science. Historical notes are also provided, as well as biographical information on the authors of individual articles in this special section. (16 references) (CLB)

Discusses artificial intelligence (AI) and considers four potential roles for AI in information retrieval (IR): (1) information characterization, i.e., building a knowledge base; (2) information seeking, i.e., search formulation; (3) support functions, including abstracting; and (4) systems integration. Three examples are given that show how AI…

Discusses the integration of knowledge management into business applications. Topics include the difference between knowledge and information; performance-centered design (PCD); applying knowledge to support business outcomes, including context, experience, and information quality; techniques for merging PCD and knowledge management, including…

Presents an operational definition of personal information retrieval systems and describes design principles of current applications and existing systems, current trends, and research guidelines for general design principles. (4 references) (Author/CLB)

Describes digital community information systems (CIS) and the need for improvements in system design. Proposes a layered evaluation framework to guide the evaluation of digital CIS from the perspective of information retrieval, following a selective review of digital CIS and evaluation approaches. Contains 59 references. (Author/LRW)

The first of two papers discusses natural language searching as a user performance enhancement tool, focusing on artificial intelligence applications for information retrieval and problems with natural language processing. The second presents a conceptual framework for further development and future design of front ends to online bibliographic…

Describes the use of machine aided indexing as part of NASA's information systems. The discussion covers reasons for incorporating machine aided indexing, the lexical dictionary used, subject switching, natural language processing, benefits to the system, and possible future developments. (CLB)

The automation of online order retrieval for Chemical Abstracts Service Document Delivery Service was accomplished by shifting to an order retrieval/dispatch process linked to a Unix network. The Unix-based environment, its terminal emulation, page-break, and user-friendly interface software, and later enhancements are reviewed. Resultant increase…

Proposals are made for practical approaches to the design of electronic office systems to provide for the effective storage and retrieval of the documents that they generate. Problems of records management and requirements to be met by the designer of an electronic office system are highlighted. Nineteen references are cited. (EJS)

With the rapid growth of the global information society, the concept of library has evolved to embrace all kinds of information collections, on all kinds of storage media, and using many different access methods. The users of today's information networks and digital libraries, no longer restricted by geographic or spatial boundaries, want to be…

Argues that users' needs should play a more prominent role in the design or choice of an online catalog in a specific library, and outlines requirements which enhance ease of use. Areas discussed include operational control, search formulation control, access points, output control, user assistance, and hardware requirements. (nine references)…