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Quinn, Kenneth – Reference Services Review, 1990
Briefly describes available expert system shells and identifies evaluation criteria relevant to the use of a shell by libraries. Areas discussed include ease of use by system developers and end users, detachability of finished systems, and costs. A glossary is provided. (10 references) (CLB)
Descriptors: Authoring Aids (Programing), Check Lists, Computer Software, Costs

Azubuike, Abraham A. – Journal of Information Science, 1988
Identifies factors that reduce the effectiveness of computers as intermediaries and discusses possible negative effects on user satisfaction and the interaction between users and librarians. A set of guidelines for the improvement of online catalogs, based on user needs and abilities, is presented. (41 references) (CLB)
Descriptors: Cataloging, Display Systems, Guidelines, Human Factors Engineering