The primary purpose of this paper is to introduce essential elements of cognitive information processing (CIP) theory, research, and practice as they existed at the time of this writing. The introduction that follows describes the nature of career choices and career interventions, and the integration of theory, research, and practice. After the…

Formative feedback is well known as a key factor in influencing learning. Modern interactive learning environments provide a broad range of ways to provide feedback to students as well as new tools to understand feedback and its relation to various learning outcomes. This issue focuses on the role of formative feedback through a lens of how…

The purpose of this paper is to assess the effect of service values on the processing of word-of-mouth (WOM) information, and their impact on a complex belief in a high-involvement service context. Hypotheses are tested on survey data collected from 378 respondents facing a high-involvement service choice. The results suggest that two distinct…

Evaluates digital communication media in terms of two basic antagonisms of communications: vertical v horizontal and dominated v alternative communication. Analyzes four categories of digital communications in light of these antagonisms and suggests a strategy for alternatives dealing with issues of access, localism, and political and legal…

The US Department of Education's plan to redesign the systems used to deliver student financial aid--the Integrated Student Aid Delivery System (ISADS) Project--is discussed. Background on the origins of the ISADS project is provided and its broad implications for postsecondary institutions are considered. (MLW)

Describes the system devised by the National Film Board of Canada that is aimed at gathering information about relevant Canadian audiovisual products, organizing the information to internationally acceptable library standards, and making it available online for individual users to meet their own internal system requirements. (CHC)

Characteristics of new information technologies have implications for their evaluation. The instability of most technologies, and their novelty for most users, calls into question the value of experimental summative studies. Their interactive character challenges the traditional formative paradigm. Case studies and field experiments can help to…

Distance education created new challenges regarding the delivery of large size isochronous continuous streaming media (SM) objects. In this paper, we consider the design of a framework for customized SM presentations, where each presentation consists of a number of SM objects that should be retrieved and displayed to the user in a coherent…

The article describes the Educational Resources Information Center (ERIC), an information retrieval system, and the Northern Illinois University Clearinghouse in Career Education (CICE), a part of the ERIC system that prepares information on industrial arts, and on adult, vocational and technical, and career education. (Author/BP)

Knowledge Management (KM) is the process through which organizations generate value from their intellectual and knowledge-based assets. Frequently generating value from such assets means sharing them among employees, divisions and even with other companies in order to develop best practices. This article discusses three basic aspects of…

New media, such as electronic mail and word processing, are playing increasingly important roles in communication activities, especially in organizational settings. This article reviews the process by which new media are diffused, and describes some characteristics of new media that have implications for evaluation research. (Author/BW)

This paper presents information directly related to the activities of those individuals and organizations engaged in developing and delivering short-term client-responsive syntheses/interpretations. The paper has four main sections: 1) a selective literature review, 2) the results of a survey of state and federally funded organizations engaged in…

Relevant conceptual frameworks must guide data collection and analysis if data are to be useful to service program planners and administrators. Such frameworks are increasingly important in the systematic assessment of the total array of services in a planning region. This paper describes a two-dimensional classification matrix developed in…

The Total Performance System (TPS) concept, a conceptual tool to aid management of a wide variety of complex systems such as classrooms, courses, schools, and businesses is presented as a unit of analysis for systems approaches to educational and management problems. A description of the TPS concept defines the classroom as a processing system…