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Gustavson, Patricia – CAUSE/EFFECT, 1983
A sociotechnical systems model used by John Brown University is described that is useful for analyzing the complexities of change in an organization and for describing the many elements involved in change. (Author/MLW)
Descriptors: Centralization, Change Strategies, College Administration, Data Processing
McClure, David L. – 2001
The General Accounting Office examined the problem of attracting and retaining a high-quality information technology (IT) workforce in federal government agencies. The problem was traced to a longstanding lack of effective leadership and management and lack of a strategic approach to marshaling, managing, and maintaining the human capital needed…
Descriptors: Change Strategies, Data Processing, Definitions, Education Work Relationship