Analyzes postings from a database users' help bulletin board. Finds that technical instructions should concentrate on likely errors that users may commit and how they can overcome and learn from them; provide may procedural options at once; give minimal conceptual and much procedural information; and integrate troubleshooting with task procedures.…

Describes DELPHI, a networked information resource for Intel Corporation that provides a bulletin board, databases, technical memos, hazardous material handling information, and stock quotes. Topics addressed include the diverse network environments at Intel, connecting the services to these environments, experiences with DELPHI, and future plans.…

This resource directory provides a selective listing of electronic networks, online databases, and bulletin boards that highlight technology-related services and products. For each resource, the following information is provided: name, address, and telephone number; description; target audience; hardware/software needs to access the system;…

The personal computer--with its ability to store, sort, and retrieve large amounts of data, generate reports, and graphically present statistical information--is becoming an integral tool in the administration of the modern media center. The need to share and retrieve information beyond the immediate environment of the media center has always been…

This report describes "AppleLink," a communications system used by Apple employees, which combines an electronic mail system, bulletin boards, and databases. The development of AppleLink from the pilot project stage is described, and the basic functions and features of the system are detailed. Suggestions are made for the use of a…

An inter-university network of computer centers, the "Because It's Time NETwork" (BITNET), is described. Specific guidelines and format requirements for using BITNET, with sample commands, are presented. More than 1,800 computers at over 600 institutions of higher education and research centers in Europe, Asia, and North America are…

Technological developments of the past decade have increased the potential of distance learning and telecommunications to help rural schools overcome disadvantages of remoteness, geographic isolation, lack of specialized staff, and limited program offerings. Classroom-focused distance learning is distance insensitive and involves transmission of a…

An explanation of electronic mail describes what it is, how it works, uses by campus administrators and national and international academic networks, how to get connected, costs, and how to use specific networks. Additional resources such as special interest mailing lists and selected library catalogs and databases are noted. (Author/MSE)

Presents results of a survey that examined the use of networks by librarians in New England. Data are reported on networks used, personnel access, exposure to networks, use of electronic mail, use of lists and bulletin boards, remote access of text files and software, problems, improvements, and future uses. The questionnaire is appended. (20…

Discussion of electronic mail and computer-mediated communication focuses on local bulletin board systems (BBSs) that run on microcomputers. Uses in education and businesses are described, computer requirements and costs are outlined, bulletin board software is discussed, and echo networking is explained. (Four references) (LRW)

Describes the results of a three-year study that tracked actual and perceived future use of electronic communication for teaching, research, service, and personal activities by faculty at Eastern Illinois University. Use before and after a local area network (LAN) installation is discussed, and previous research is reviewed. (20 references) (LRW)

Information services offered by the Council of Chief State School Officers (CCSSO) include "Chieffile," an electronic mail system, and "CHIEFLINE," a semiweekly news bulletin board. Chieffile provides information on federal legislation which is updated weekly, technology-related activities, a clearinghouse for information on…

This paper considers the possible creation of communications networks for school superintendents, and discusses EdLink, a pilot joint venture among Apple and GEISCO (General Electric Information Services Corporation), the joint developers of AppleLink, and the office of the New Hampshire Governor's Excellence Initiative. Arguing that EdLink…

Four articles describe the usefulness of the Internet to reference librarians and discuss Internet search tools: "Getting Started on the Net" (Karen R. Diaz); "Gopher Searching Using VERONICA" (Lousie McGillis); "How to Use VERONICA To Find Information on the Internet" (Jackie Mardikian); and "The Internet…

Describes the computer-based multimedia Instructional Framework system which helps teachers expand and refine their instructional strategies. The system brings research and instructional resources directly to teachers via a database of information and resources related to effective instruction, videodisc illustrations of the strategies, and an…